Terms & Conditions

Effective Date: July 15, 2026

Welcome to Voltage Parts Direct (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of https://voltagepartsdirect.com (the “Website”), including any purchases of products or services through the Website.

By accessing or using our Website, creating an account, or placing an order, you agree to be legally bound by these Terms. If you do not agree with these Terms, please do not use our Website.

1. Eligibility and Website Use

By using this Website, you represent and warrant that you:

  • Are at least the age of majority in your province, state, or country of residence, or have the permission of a parent or legal guardian.
  • Will use this Website only for lawful purposes.
  • Will not violate any applicable laws or regulations.
  • Will not interfere with the operation, security, or functionality of the Website.
  • Will not attempt to gain unauthorized access to our servers, customer accounts, or systems.

We reserve the right to suspend or terminate access to the Website at our sole discretion for violations of these Terms.

2. Products and Product Information

We strive to ensure that all product descriptions, images, specifications, compatibility information, and pricing are accurate.

However:

  • Product images are for illustrative purposes only.
  • Colors and appearance may vary depending on your device or monitor.
  • Product availability may change without notice.
  • Specifications and product features may be updated by manufacturers at any time.
  • We reserve the right to discontinue products without notice.

Voltage Parts Direct does not guarantee that all information is free from errors or omissions.

3. Pricing and Availability

All prices displayed are in the currency shown during checkout unless otherwise stated.

We reserve the right to:

  • Change prices at any time without prior notice.
  • Correct pricing, typographical, or system errors.
  • Cancel orders resulting from incorrect pricing.
  • Limit product quantities.

If an error affects your order, we will notify you before processing payment or shipment.

4. Orders

Submitting an order does not constitute acceptance.

An order is accepted only after:

  • Payment has been successfully authorized.
  • Inventory is confirmed.
  • We issue an order confirmation or ship the products.

We reserve the right to:

  • Refuse or cancel orders.
  • Limit purchase quantities.
  • Decline orders suspected of fraud.
  • Restrict sales to certain customers or geographic regions where permitted by law.

If your order is cancelled after payment has been processed, a full refund will be issued.

5. Payment

We accept approved payment methods displayed during checkout.

By submitting payment information, you confirm that:

  • You are authorized to use the selected payment method.
  • Billing information is accurate.
  • Payment details are current and valid.

Payment processing is handled by secure third-party payment providers. Voltage Parts Direct does not store complete credit or debit card information.

6. Shipping and Delivery

Shipping estimates are provided for convenience only and are not guaranteed.

Delivery delays may occur due to:

  • Shipping carriers
  • Customs inspections
  • Weather conditions
  • Public holidays
  • Supply chain disruptions
  • Events beyond our reasonable control

Risk of loss and ownership generally transfer to the customer once the order has been delivered to the shipping carrier, unless otherwise required by applicable law.

Customers are responsible for ensuring that shipping addresses are accurate.

7. Returns, Refunds and Exchanges

Returns, refunds, and exchanges are governed by our Return Policy.

Unless otherwise stated, returned products should generally be:

  • Unused
  • Uninstalled
  • In original packaging
  • Complete with all accessories and documentation

Certain products may not qualify for return, including:

  • Clearance items
  • Custom or special-order products
  • Items specifically marked as non-returnable

Refund approval is subject to inspection of returned products.

8. Customer Accounts

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your password.
  • Restricting access to your account.
  • Ensuring all account information remains accurate.

You are responsible for all activities occurring under your account.

Notify us immediately if you suspect unauthorized access.

9. Intellectual Property

All Website content, including but not limited to:

  • Logos
  • Trademarks
  • Product photographs
  • Graphics
  • Icons
  • Videos
  • Text
  • Website design
  • Software
  • Layout

is owned by or licensed to Voltage Parts Direct and is protected under applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without our prior written permission.

10. User Conduct

You agree not to:

  • Use the Website unlawfully.
  • Upload viruses or malicious software.
  • Attempt to hack or interfere with Website operations.
  • Harvest customer information.
  • Impersonate another person.
  • Submit false or misleading information.
  • Engage in fraudulent activities.

Violations may result in suspension or permanent termination of access.

11. Third-Party Links

Our Website may include links to third-party websites.

These links are provided solely for convenience.

Voltage Parts Direct does not endorse or assume responsibility for the content, security, products, services, or privacy practices of third-party websites.

Accessing third-party websites is at your own risk.

12. Disclaimer

The Website and all products and services are provided on an “AS IS” and “AS AVAILABLE” basis.

To the fullest extent permitted by law, Voltage Parts Direct disclaims all warranties, whether express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Accuracy
  • Availability
  • Non-infringement

Nothing in these Terms excludes any consumer rights that cannot legally be excluded.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Voltage Parts Direct shall not be liable for any:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Special damages
  • Punitive damages
  • Loss of profits
  • Loss of revenue
  • Loss of business
  • Loss of data

arising from:

  • Website use
  • Product purchases
  • Website interruptions
  • Shipping delays
  • Product availability

Our maximum liability for any claim shall not exceed the amount actually paid for the relevant order.

14. Indemnification

You agree to indemnify and hold harmless Voltage Parts Direct, its directors, employees, affiliates, suppliers, and service providers from any claims, damages, liabilities, costs, or expenses arising out of:

  • Your use of the Website.
  • Your violation of these Terms.
  • Your violation of any applicable law or the rights of another person.

15. Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

16. Force Majeure

Voltage Parts Direct shall not be liable for delays or failures resulting from circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Government actions
  • Internet outages
  • Labor disputes
  • Supplier failures
  • Transportation disruptions
  • Pandemics
  • Acts of war

17. Changes to These Terms

We may revise these Terms & Conditions at any time.

Updated versions become effective immediately upon publication on this page.

Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Province of British Columbia, Canada, without regard to conflict of law principles.

Any legal proceedings arising out of or relating to these Terms shall be brought exclusively before the courts located in British Columbia, Canada.

19. Severability

If any provision of these Terms is determined to be invalid or unenforceable under applicable law, the remaining provisions shall remain in full force and effect.

20. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Voltage Parts Direct

Website: https://voltagepartsdirect.com

Email: info@voltagepartsdirect.com