Privacy Policy

Effective Date: July 15, 2026

At Voltage Parts Direct (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://voltagepartsdirect.com, create an account, place an order, or otherwise interact with our website.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Personal Information

When you place an order, create an account, contact us, or subscribe to our newsletter, we may collect:

  • Full name

  • Email address

  • Billing address

  • Shipping address

  • Telephone number

  • Company name (where applicable)

  • Order history

  • Account login information

  • Product reviews or other content you voluntarily submit

Payment Information

Payments are processed securely through trusted third-party payment providers.

We do not store your complete credit or debit card information on our servers.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referral source

  • General geographic location

  • Website usage statistics

You may browse most areas of our website without providing personal information.

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Process payments securely

  • Provide shipping updates and order confirmations

  • Respond to customer inquiries

  • Create and manage customer accounts

  • Improve our website and services

  • Personalize your shopping experience

  • Send newsletters and promotional communications (with your consent where required)

  • Detect and prevent fraud and unauthorized transactions

  • Comply with applicable laws and legal obligations

  • Maintain the security of our website and systems

Legal Basis for Processing (GDPR)

Where applicable, we process your personal information under one or more of the following legal bases:

  • Your consent

  • Performance of a contract (such as fulfilling your order)

  • Compliance with legal obligations

  • Our legitimate business interests, provided these do not override your rights and freedoms

Payment Security

Your payment information is processed using secure third-party payment providers that employ industry-standard encryption and security measures.

All payment transactions are transmitted using SSL (Secure Socket Layer) encryption to protect your information during transmission.

Voltage Parts Direct does not store your complete payment card details.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember items in your shopping cart

  • Save your preferences

  • Keep you logged into your account

  • Improve website performance

  • Analyze visitor activity

  • Measure marketing effectiveness

  • Provide personalized content and advertisements

You may disable cookies through your browser settings. However, doing so may affect certain website features and functionality.

Third-Party Services

We may share limited information with trusted third-party service providers that help us operate our business, including:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Analytics providers

  • Email marketing platforms

  • Fraud prevention services

These providers receive only the information necessary to perform their services and are contractually required to protect your personal information.

We do not sell, rent, or trade your personal information to third parties.

Marketing Communications

If you subscribe to our mailing list, we may send you:

  • Product announcements

  • Special offers

  • Discounts

  • Promotions

  • Company news

You may unsubscribe at any time by clicking the “Unsubscribe” link included in our marketing emails or by contacting us directly.

Website Analytics

We may use website analytics services to better understand how visitors use our website.

Analytics information may include:

  • Pages visited

  • Session duration

  • Browser type

  • Device type

  • Operating system

  • Approximate location

  • Referral source

This information helps us improve website performance and customer experience.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders

  • Maintain your customer account

  • Provide customer support

  • Meet legal, tax, accounting, and regulatory obligations

  • Resolve disputes

  • Enforce our agreements

When your information is no longer required, it will be securely deleted or anonymized where appropriate.

International Data Transfers

Your information may be processed or stored in countries other than your own, depending on the location of our service providers or hosting infrastructure.

Where required by law, we implement appropriate safeguards to protect your personal information during international transfers.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

Despite our efforts, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Restrict or object to certain processing

  • Withdraw consent where processing is based on consent

  • Request a copy of your personal data

  • Opt out of marketing communications

To exercise these rights, please contact us using the details below.

Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will promptly delete it.

Links to Other Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or technology.

Any updates will be posted on this page with a revised Effective Date. Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Voltage Parts Direct

Website: https://voltagepartsdirect.com

Email: info@voltagepartsdirect.com